Terms and Conditions

Terms & Conditions – Lagom by Ketten a Konyhában

1. Ordering Process

- Orders can be placed via the contact form on our website or by e-mail at lagombykak@gmail.com.

In your e-mail, please include:

• The product(s) you wish to order

• Quantity

• Any known food allergies or intolerances

- As this business is run alongside a full-time job, we kindly ask you to place your order 5–7 days before the

Other time frames may be arranged on a case-by-case basis.

- Your order is considered confirmed only after written confirmation by e-mail from us.

2. Products & Ingredients

- All products are made fresh to order in specific quantities.

- Allergen information can be found on each product page on our website, or provided by e-mail upon reques

- Although our products are made using gluten-free ingredients, we cannot 100% guarantee the absence of

3. Prices & Payment

- Accepted payment methods: Swish and card payment.

- Payment is due upon collection of the order.

- We are not VAT-registered; all prices listed are final and inclusive of all applicable charges.

4. Collection

- Orders can be collected at an agreed time and location (Liljeholmen and surrounding area).

- From the moment of handover, the transport and storage of the products are the customer’s responsibility.

- Delivery is not currently available, except in special cases agreed individually.

- If the customer does not collect the order at the agreed time and fails to arrange an alternative within a rea

5. Storage & Shelf Life

- Products should be consumed within 3 days of collection.

- Keep refrigerated after collection.

- We are not responsible for any issues caused by improper storage or transport after handover.

6. Modifications & Cancellations

- Modifications to the order can be made up to 3 days before the collection/delivery date. Changes may incu

- Cancellations made less than 3 days before collection will incur a 50% charge, as preparation will already h

- In special cases (e.g. illness, accident), orders may be rescheduled to a later date with 50% of the order va

7. Liability

- We are not responsible for any adverse reactions due to allergies not communicated to us at the time of or

- Our liability is otherwise limited as stated above in the sections on storage and cross-contamination.

8. Contact

- We aim to respond to all inquiries within 1 business day.