Privacy Policy

1. Who We Are

This privacy policy applies to Lagom by Ketten a Konyhában, operated by Alexandra Dragonya as a

registered sole proprietorship in Sweden.

We collect and process personal data in compliance with the General Data Protection Regulation (GDPR).

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2. What Data We Collect

When you place an order or make an inquiry through our website, we collect the following personal data:

- First name and last name

- Email address

- Any additional information you voluntarily provide in your message (e.g., product preferences, allergies)

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3. How We Use Your Data

We use your personal data solely for the following purposes:

- To manage and respond to your inquiry or order request

- To confirm whether we can fulfill the order

- To maintain records for accounting and tax compliance purposes, as required by Swedish law

We do not use your data for marketing purposes or share it with third parties.

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4. Where Your Data Is Stored

Your data may be stored and accessed in the following systems:

- Wix: where we receive your submitted form and associated data- Gmail: for follow-up communication

- Fortnox: for invoicing and accounting, if applicable

All platforms are password-protected, and access is limited to the business owner.

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5. Data Retention

We retain personal data only as long as necessary to fulfill the above purposes:

- Inquiry emails may be kept in our inbox for up to 12 months

- Invoices and accounting data are stored in accordance with Swedish accounting laws (typically 7 years)

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6. Your Rights

As a customer, you have the right to:

- Request access to the personal data we hold about you

- Request correction of inaccurate data

- Request deletion of your data (unless we are legally required to retain it)

You can contact us anytime at lagombykak@gmail.com with questions or requests related to your personal

data.

If you believe your data has been misused, you also have the right to file a complaint with the Swedish

Authority for Privacy Protection (IMY): https://www.imy.se

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7. Contact

For questions about this privacy policy or your data, please contact:

lagombykak@gmail.com